Privacy policy of Ausma Glas & Kozijnen
This is a translation of the Dutch text. In case of any discrepancy, the Dutch version prevails.
1. Who we are
Ausma Glas & Kozijnen is responsible for the processing of personal data as described in this privacy policy.
Company name: Ausma Glas & Kozijnen
Email: info@ausmaglasenkozijnen-veenendaal.nl
Phone: +31 6 40099408
2. Which personal data we process
We may process personal data that you provide to us yourself or that is needed to stay in contact with you and carry out work.
first name and surname;
address details and location details of the project;
phone number and email address;
company name and contact details of business clients;
data you enter in a quote request form or contact form;
photos, drawings, measurements, descriptions and attachments;
communication via email, phone and WhatsApp;
technical data about website use, such as IP address and browser information.
3. What we use your data for
to answer questions and contact requests;
to prepare and send quotes;
to prepare and carry out deliveries and installation work;
to stay in contact with customers about planning, delivery, service and aftercare;
to carry out administration and invoicing;
to improve our website and services;
to secure our website and systems;
to comply with legal obligations.
4. Quote requests and customer contact
When you request a quote or contact us via the website, we use the data you provide to assess your request, contact you and prepare a suitable price estimate or quote.
Photos, measurements, descriptions of the situation and other attachments may form part of this assessment. We use this data exclusively for your request, follow-up contact and any execution of the order.
5. Sharing with third parties
We do not sell your personal data. We only share data when this is necessary for our services or when we are legally obliged to do so. Examples include hosting providers, email services, administration, suppliers or partners carrying out delivery and installation.
6. Retention periods
We do not keep personal data longer than necessary for the purpose for which it was collected, unless we are legally required to keep data longer, for example for administrative or tax obligations.
7. Your rights
You have the right to access, correct or delete your personal data, insofar as this is legally possible. You can also object to certain processing or ask for it to be restricted.
8. Cookies and analytics
We use analytics cookies to see how our website is used, so that we can improve it. We only place these cookies after you have given consent via our cookie banner. If you decline, no analytics cookies are placed.
Google Analytics
Google Analytics shows us, for example, how many visitors our website has, which pages are popular and how visitors find us. We only use this data for statistics, not to track you personally or for advertising.
Google Tag Manager
We use Google Tag Manager to manage measurement scripts such as Google Analytics in one place. Tag Manager itself does not store any personal data; it only loads the scripts you have consented to.
Retention and processors
Google Analytics keeps statistics data for a maximum of 14 months. Google acts as a processor and may also process data outside the European Union; Google is certified for this under the EU-US Data Privacy Framework. We only store your choice in the cookie banner in your own browser.
Withdrawing consent
You can withdraw your consent or change your choice at any time via the "Cookie settings" link at the bottom of every page. If you withdraw your consent, we remove the analytics cookies and no longer load the measurement scripts.
9. Contact
If you have questions about this privacy policy or wish to exercise your rights, please contact us at info@ausmaglasenkozijnen-veenendaal.nl.